Privacy Policy

Summary: We collect what we need to run the service, secure your account, and bill you. We don’t sell personal data. Studio customers get additional retention and compliance options in their order form.

Information we collect

Account details (name, email), billing information processed by our payment providers, usage and diagnostic data (logs, device class, approximate region), and content you submit (prompts, uploads) to generate outputs.

How we use information

To provide and improve RUHGEN, authenticate users, prevent abuse, communicate about the product, and meet legal obligations. Model improvement uses only data you’ve agreed to in your plan or contract.

Retention

Defaults vary by tier. You may request export or deletion of personal data subject to legal holds. Studio workspaces can configure shorter retention for prompts and assets.

Cookies

We use essential cookies for sign-in and security, and optional analytics cookies where permitted. You can control non-essential cookies via the banner where available in your region.

Contact

For privacy requests, contact us through the form on the Contact page and mention “Privacy request” in the subject.